Refund & Return Policy

We aim to ensure every purchase is made with confidence. If a return is necessary, the following guidelines apply:

Return Eligibility

• Products must be unopened and with the product seal fully intact.
  
  

• Return requests must be submitted within 7 business days of delivery.
  
  

• International orders outside of the USA are not eligible for returns. All international sales are final.
  
  

How to Request a Return

To initiate a return, email hello@omre.co with the order number and the item(s) to be returned.

The return shipping address and instructions will be provided upon request.

• Items must be returned in secure packaging.
  
  

• Use of a tracked shipping service is recommended.
  
  

• All return shipping costs are the responsibility of the customer.
  
  

Refunds

• Refunds will be issued to the original payment method once the return is processed.
  
  

• Allow up to 10 business days for the refund to appear once processed.
  
  

Subscription Orders

An email reminder is sent 3 days before each subscription renewal to allow time for adjustments or cancellations.

• Subscriptions must be canceled at least 1 day before the renewal date.
  
  

• Once a subscription renews, the order is automatically processed and shipped, and cancellation is no longer possible.
  
  

• Unopened items may be returned within 7 business days, in accordance with the standard return terms and eligibility.
  
  

Important Summary

• Customers are responsible for all return shipping charges.
• Shipping fees will not be refunded.
• International orders are not eligible for returns.